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Companies in this industry transport patients by ground or air and provide emergency or other medical care. Major US companies include Acadian Ambulance Service, American Medical Response (AMR), and Rural/Metro Corporation, as well as Lufttransport (Norway) and Corporation d'Urgences-Santé (Canada).
The majority of the world's population does not have access to ambulance transport or prehospital trauma care. Global groups such as the World Health Organization (WHO), as well as smaller entities like Trek Medics International, are working to improve or establish emergency medical service (EMS) systems in developing countries, where prehospital care could reduce fatality rates.
The US ambulance services industry includes about 5,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $13 billion.
Increases in immigration, birth rates, morbidity rates, and life expectancies, as well as emergency medical events, drive demand for ambulance services. The profitability of individual companies depends on quick and effective response and operational efficiency. Large companies have advantages of scale in contract negotiations, service capabilities, technology, and geographic coverage. Small companies can compete effectively by providing superior service in specific locales. The US industry is fragmented: the 50 largest companies generate about 45 percent of revenue.
PRODUCTS, OPERATIONS & TECHNOLOGY
The industry's major service is medical transport of patients, which includes pre- and post-hospital medical transportation, emergency (911) and nonemergency ground transports, and air ambulance services. Emergency calls often require medical assistance, while ...
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