Electronic Equipment Repair Services Industry Profile

Companies in this industry repair computers and communications equipment, office machines, televisions and stereos, precision instruments, and other consumer and professional electronic equipment. No major companies dominate the industry.

Audio equipment makers are targeting the BRIC countries (Brazil, Russia, India, and China) for growth. Mobile devices such as tablet computers and smartphones are driving global demand for electronic devices. Geographic areas experiencing rapid economic growth have the potential to support industry expansion as demand for repair services is dependent on electronics sales.

The US electronic equipment repair services industry includes about 13,000 establishments (single-location companies or units of multi-location companies) with combined annual revenue of about $19 billion. Output of US electronic and precision equipment repair and maintenance services is forecast to grow at a low rate in the next two years. Demand in the industry is tied to the size of the installed base of electronic equipment within a company's service area, as well as equipment failure rates.

The industry includes companies that primarily provide repair services for electronic equipment such as computers, consumer electronics, and communication products, and for precision equipment such as medical and scientific instruments. Repair services for household appliances are not included. The industry doesn't include companies that primarily manufacture or rebuild products, or companies that primarily sell new items and provide after-sale services and repairs.

COMPETITIVE LANDSCAPE

Demand is driven by the installed base of electronic ...