Office Supply Stores Industry Profile

Report Page Length: 10-12
Last Quarterly Update: 4/2/2018
SIC Codes: 5044, 5049, 5111, 5112, 5943
NAICS Codes: 453210
Chapters Include:
Industry Overview Trends & Challenges Industry Forecast
Quarterly Industry Update Call Prep Questions Website & Media Links
Business Challenges Financial Information Glossary & Acronyms
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Excerpt from Office Supply Stores Industry Profile

Companies in this industry sell a wide range of office supplies and equipment to businesses and consumers and may perform some business-related services. Major companies include Office Depot and Staples (both based in the US), Pelikan and Otto Office (both based in Germany), Lyreco and Manutan International (both in France), Officeworks (Australia), and Ryman (UK).

The global office stationery and supply market is expected to top $217 billion by 2019, driven by growth in both developed and developing markets, according to UK research firm Technavio.

The US office supply stores industry includes about 6,800 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $14.5 billion.


Demand is driven by the level of business activity. The profitability of individual companies depends on effective merchandising, pricing, and an efficient distribution model. Large companies have economies of scale in purchasing and the ability to stock wider ranges of products. Small companies can compete by providing superior customer service and by offering specialty items. The US industry is highly concentrated: the four largest companies account for about 85% of industry revenue.

The ongoing decline in general office supplies sales -- driven by the transition from printed to digital communications -- and heightened competition from alternative retail channels have led major office products retailers to seek to consolidate. Office Depot bought OfficeMax in 2013 to better compete against market leader Staples, then ...

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