Market Research & Polling Services Industry Profile

Report Page Length: 10-12
Last Quarterly Update: 2/26/2018
SIC Codes: 8732
NAICS Codes: 541910
Chapters Include:
Industry Overview Trends & Challenges Industry Forecast
Quarterly Industry Update Call Prep Questions Website & Media Links
Business Challenges Financial Information Glossary & Acronyms
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Excerpt from Market Research & Polling Services Industry Profile

Companies in this industry gather, record, tabulate, and present marketing and public opinion data. Major companies include Forrester Research, Gartner, and Westat (all based in the US), as well as Gfk (Germany); Ipsos (France); INTAGE (Japan), and Nielsen (the Netherlands).

Worldwide, the market research industry generates about $45 billion in annual revenue. The US and Europe dominate the industry. Countries with growing middle classes, such as Brazil, Russia, India, and China, are seeing rising demand for market research services.

The US market research services industry includes about 5,500 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $15 billion.


Demand is driven primarily by the health of the economy and corporate profits. The profitability of individual companies depends on managing costs and maintaining a steady flow of work. Large companies have advantages in providing a variety of research and ancillary services to large customers, and in achieving economies of scale in marketing and computerized operations. Small companies can compete successfully by specializing in a research methodology or in emerging niche knowledge areas. The US industry is concentrated: the top 50 companies generate about 55% of industry revenue.

Competitor industries may include online or print publishers of business information, as well as marketing firms and business consulting firms. Market research companies may also face competition from the internal marketing staffs of current or prospective clients that choose to ...

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