Pet Care Services Industry Profile

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Excerpt from Pet Care Services Industry Profile

Companies in this industry provide grooming, specialized training, and boarding services for companion animals. Major US companies include PetSmart, PETCO Animal Supplies, and Best Friends Pet Care.

Argentina (80%), Mexico (79%), Russia (73%), and the US (70%) are the leading pet-owning countries per capita, according to market research company GfK. Other major international markets for pet grooming and boarding include the US, Britain, France, Switzerland, and Germany. In particular, China and India are experiencing an increase in pet ownership rates as economies develop and people's attachment to pets drives spending.

The US pet care services industry includes about 18,500 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $5 billion. The industry includes animal shelters. Services provided by veterinarians and pet supplies retailers, which are not included in the industry, are covered in the Veterinary Services and Pet & Pet Supplies Stores profiles, respectively.


Demand is driven mainly by the number of cats and dogs kept as pets, which is affected by demographics and economic conditions. The profitability of an individual pet care company depends on marketing skills, reputation, and the range of services offered. Large companies enjoy economies of scale in marketing as well as better access to capital to invest in boarding and grooming equipment and in training programs. Small practices can compete effectively by specializing in particular animals or types of grooming ...

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